We offer a wide range of support, from computerised therapy to one-to-one intervention, as everyone's needs and preferences are different.

Your first contact with the team is likely to be over the telephone with a Mental Health Practitioner who will take some initial details about your current difficulties. We try to offer this first appointment within four weeks of you first contacting the team. During this appointment the available treatment options will be discussed and the next steps agreed.

The support on offer will focus on helping you move forward and will concentrate on steps that you can take yourself to tackle your difficulties. This can include many different options from sign-posting to other agencies to the support we offer directly.

All personal information provided to the Trust is treated confidentially. There are, however, some important times when we will need to share information with others in order to optimise your care. It is the responsibility of all health professionals to share some information with your GP and possibly other health care professionals. This is particularly important if there is information which would help to prevent you from harming yourself or someone else. All information is treated confidentially and the Mental Health Practitioner will check anything with you which they think would be useful to share with other staff.

Initial Assessment
What Does a Wellbeing Practitioner Do?


Other Support

The following are all local groups and charities we work alongside, who may be able to provide further support.

Branches:

branches.jpgBranches provide peer support for those experiencing mental health issues. They provide:

  • 24/7 phone support
  • Peer-led drop-in/open access
  • Service user involvement
  • Volunteering opportunities
  • Educational courses and training
  • Listening service
  • Calm café
  • Mutual aid groups
     

For more information call 01952 899205, or email kelly.middleton@tacteam.org.uk

www.facebook.com/branches.tact 

CHEC (Community Health and Enterprise Centre):

CHEC.jpgCHEC is a Madeley based resource centre that offers sign-posting, information and resources on health and wellbeing, as well as various courses and activities.

chec-telford.co.uk                           

Telephone: 01952 582659

Alcohol and Substance Misuse Support:

aquarius.pngAquarius offers a first point of contact for anyone dealing with alcohol or substance misuse concerns. Call 0300 456 4291, or visit aquarius.org.uk/telford-wrekin

Learning for Wellbeing:

wellbeingcourses.jpgLearning for Wellbeing offer a range of free courses designed to help adults to improve their wellbeing. Courses are normally four to six sessions long and rotate. Call 01952 382888or visit www.telfordjobbox.co.uk/jobboxsite/site/scripts/documents_info

Recovery College:

recoverycollege.jpgThe South Staffordshire and Shropshire Wellbeing and Recovery College offer recovery-focused education and training. All courses are fully co-produced and co-delivered by a peer trainer (with lived experience of either mental health challenges, learning disabilities and/or caring) and a trainer with relevant professional experience, working in partnership. You can call 01785 257888 ext: 8607 for more details, or visit www.recoverycollegesssft.co.uk

Healthy Lifestyles Hub:

healthy_telford.jpgThe Healthy Lifestyles Hub offers help and support with smoking, weight, diet and exercise, as well as providing a free lifestyle screen. Call 01952 382582, or contact healthylifestyles@telford.gov.uk

www.telford.gov.uk/info/20087/healthy_telford/687/healthy_lifestyle_hub

Domestic Abuse Support:

WMWA_Logo_White_-_Copy_400x400.jpgFor advice and support around domestic abuse, you can contact West Mercia Women’s Aid via their website www.westmerciawomensaid.org.  They also offer a free 24 hour helpline on 0800 783 1359.


mankind.pngMale victims of domestic abuse can contact the ManKind initiative via new.mankind.org.uk/ or 01823 334244.

 

Live Well With Nature

swt_logo_rgb_lrg.jpgThere is growing evidence that accessing nature has multiple health benefits and in return nature benefits from receiving the care and attention required to ensure its long-term future.  Shropshire Wildlife Trust offer  twelve week nature-base programmes, which are free for anyone (aged 18+) living in Telford & Wrekin who want to improve their health and wellbeing.  More information can be found on their website here.

Telford Primary Care Wellbeing Service Contact Details


Telford Primary Care Wellbeing Service

Fuller House
Hall Court
Telford
TF3 4NP

Opening times:

Monday to Friday – 9am – 5pm (some evening courses are available)

You can also leave feedback on our NHS UK page.

Get in Contact

Midlands Partnership NHS Foundation Trust

Trust Headquarters, St. George's Hospital, Corporation Street, Stafford ST16 3SR

E-mail: enquiries@mpft.nhs.uk 

Switchboard number

0300 790 7000
(staffed 24 hours a day, every day)

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